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The Mount Pleasant Mail Centre in Clerkenwell, London
Photograph: Jim Osley / Geograph, via Wikimedia Commons (CC BY-SA 2.0)

Royal Mail to cut up to 2,500 head office jobs by end of 2027

The proposed cuts would fall on the Farringdon Road head office and support roles through natural attrition and voluntary redundancy, with no compulsory redundancies and no cuts to frontline delivery staff.

Royal Mail is planning to cut up to 2,500 head office and support jobs by the end of 2027, the company has announced, in the first major organisational shake-up under its new private ownership.

The proposed cuts would fall on the head office on Farringdon Road in London and on support function roles, through an “organisational review” that is subject to consultation. Royal Mail said there would be no compulsory redundancies, with the reduction achieved through natural attrition and a voluntary redundancy programme, and no cuts to frontline delivery and processing roles, including posties and drivers.

An Elizabeth II double pillar box on Lower Regent Street, London
Photograph: Christine Matthews / Geograph, via Wikimedia Commons (CC BY-SA 2.0)
An Elizabeth II double pillar box on Lower Regent Street in London. The company says posties and drivers are not part of the proposed reduction.

The 2,500 roles represent less than 2 per cent of Royal Mail’s 131,000-strong workforce.

These proposed changes remove duplication and allow us to invest further in the service we deliver for our customers.Alistair Cochrane, Royal Mail chief executive

The company said it was undergoing a “significant transformation” as it implements reform of the universal service obligation and adapts to a market in which letter volumes have fallen sharply while demand for parcels has surged.

“These proposed changes remove duplication and allow us to invest further in the service we deliver for our customers,” said Alistair Cochrane, Royal Mail’s chief executive. He said the company was committed to treating staff fairly and working closely with the unions.

Royal Mail delivery vans parked at Mount Pleasant
Photograph: Jim Osley / Geograph, via Wikimedia Commons (CC BY-SA 2.0)
Royal Mail delivery vans parked at Mount Pleasant. The review is the first major shake-up under Daniel Kretinsky’s EP Group. Archive photograph.

The shake-up is the first main organisational shift since Czech billionaire Daniel Kretinsky’s EP Group completed its £3.6 billion takeover of International Distribution Services, Royal Mail’s parent company, last year, after agreeing undertakings with ministers that included a government golden share.

Last July, Ofcom agreed changes to the universal service obligation after years of lobbying by Royal Mail, including an end to Saturday deliveries of second-class letters.

Filed under: Economy, Royal Mail, job cuts, Daniel Kretinsky, postal service, EP Group

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